Sungenre respects your privacy and is committed to giving you control over your personal data. We will never sell your personal data to anyone.
If you have any questions relating to the use of your data, please contact our privacy team at [email protected]
Information We Collect & Receive
In order for us to provide you the best possible experience on our website, we need to collect and process certain information. Depending on your use of the Services, that may include:
- Contact us via email — for example, when you send us requests, links or comments, we will collect your name, email address, message, etc. We use this data solely in connection with responding to the queries we receive, except where we may be required to disclose information to relevant authorities, such as in the case of abuse or misuse of our contact forms.
- Usage data — when you visit our site, we will store: the website from which you visited us from, the pages and elements of our site you access, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data for statistical purposes, to improve our site and to recognise and stop any misuse. This data is stored securely and is only ever accessible by Sungenre and its web hosting provider.
Opt-out of Website Tracking
As described in detail above, when you visit our website we may gather information regarding your visit and your device, for statistical purposes, in order to improve our site and to recognise and stop any misuse. You have a right to opt out of being tracked by our analytics software at any time:
We additionally respect and honour all browser Do Not Track requests.
Third Party Services We Use
When you visit our website, we use the following third party services which may collect personal data:
|Purpose of processing
|Data location and security
|Personal data collected by the third party
|To avoid receiving spam emails
|IP address, Cookie
|To play videos
|To play audio
|IP address, Cookie
|To send you our newsletter emails after you signup
|To send you push notifications after you opt-in
|IP address, Cookie
Advertising & Targeted Marketing
In addition to the services listed above, we use the following third party services for advertising and marketing purposes:
Our website utilises a ‘Facebook Pixel’ code provided to us by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are based in Europe, by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (‘Facebook’). The Facebook Pixel allows us to create custom audiences so that we may serve relevant, targeted advertisements to users of Facebook and its owned platforms, including Instagram and Messenger. Additionally, the Facebook Pixel allows us to track the effectiveness of Facebook ads for statistical purposes. All data provided to us for marketing purposes by Facebook is anonymous and aggregated. We will never serve personalised ads to Facebook users located within the European Economic Area (EEA). For Facebook users in other regions, you may opt out of these types of ads at any time at https://www.facebook.com/ads/preferences/
Google DoubleClick for Publishers
We use Google DoubleClick for Publishers to serve and measure the effectiveness of advertisements on our website. Google will show only non-personalised ads to users in the EEA. Non-personalised ads only use contextual information, including coarse general (city-level) location. There are ways you can control the information that is shared by your device when you visit or interact with sites and apps that use Google services. Click here to learn more.
Competitions & Giveaways
From time to time we may run promotional activities such as competitions or giveaways on our website. Depending on the nature of the promotion, we may require you to provide information such as your name, your email address, your mailing address or your phone number. If you are chosen as a winner, the information which you have provided to us may in some cases be shared with a third party so that arrangements can be made for your prize to be delivered to you.
You are entitled to request copies of your personal information held by us. You have the right to ask us to correct, update or rectify any of your data held by us. Additionally, where you provide your consent to the processing of your personal information by Sungenre, you may withdraw your consent at any time by communicating in writing the specific consent you are withdrawing.